Normal Operation





General facilities

The 44 metro stations of Lines 2 and 3 are equipped with all the modern facilities of the world’s most advanced metro networks: lifts and full accessibility by disabled persons, escalators and staircases, electronic public information boards and telematic monitors providing real-time information about the next two train arrivals, a clock, logo and pictogram labelling, public information maps, public announcement system, station master’s office equipped with monitoring devices for the station and its operating systems, etc.

Announcements are made in real time in order to prevent passenger accidents and damage to technical equipment and inform passengers about train traffic or people with disabilities about the operation of lifts.


People with disabilities

The Athens Metro stations and trains are user-friendly for people with disabilities. Here are some of the facilities implemented on Metro Lines 2 and 3, in the context of serving people with disabilities.

Facilities for People with DisabilitieS

Along with restoration works in the stations, substantial interventions were made to optimise the accessibility of people with disabilities to all station premises.The most important interventions include:

  • Construction of lifts in all stations on the network;
  • Access ramps for people with mobility problems, where possible and necessary, as well as mobile train access ramps for people with mobility problems;
  • Corridors for the blind, both on the platforms and in station premises. Notwithstanding all of these interventions, STASY’s efforts to facilitate the movement of people with disabilities continues, with interventions in areas where the network is above ground and bisects the city fabric, e.g. construction of footbridge with access ramps in Aghios Dimitrios, Neo Faliro.

STASY ensures:

  • That people with mobility problems can embark and disembark TRAM vehicles directly, without steps;
  • That they can access the stations by special ramps;
  • That the vehicles have specially - designed seats for their comfort;
  • That stops with special corridors and vehicles with sound signals are provided for visually impaired people;
  • That vehicles have monitors indicating the stops for hearing impaired people;
  • That TRAM drivers receive special training to serve people with disabilities.In order to facilitate the every-day life of people with disabilities, an auxiliary platform was constructed during the expansion phase towards ASKLEPIEIO - VOULA to the benefit of the PIKPA of Voula, whose exclusive purpose is to serve the occasional movements of the PIKPA children. Landscaping works were carried out in the surrounding area and the pavement and a new outpost and canopy were built.

For people who do not use wheelchairs

Marks on the first and last steps of staircases, direction indicators and emergency buttons for shutting down the escalators, additional warning marks –change infloor texture on the edge of the platform, signs and graphics with more easily legible data, signs and graphics showing the facilities provided, accessible seats on the platforms, double handrails on two-way staircases, CCTV, ramps, blindguides.

For wheelchair users

Accessible lifts for use by people with disabilities in all stations, recorded announcements in lift cabins, intercom with the Station Master in lift cabins, floor announcements, Braille writing on floor buttons, ramps, special gates for people with disabilities, emergency phones at the tickets and platform levels, toilets for wheelchair users in all stations and depots etc.



(Decision no.οικ. Α27733/2213, Article 4; Government Gazette 1181, Second Series/19.6.2015) In summary: Bicycles are allowed in regular urban track-based modes of transport, under the responsibility of the passenger and at the discretion of the driver or other authorised staff, depending on the capacity of the vehicle / train and passenger safety, as follows: In the Metro, the Electric Railway and the Tram, up to two (2) conventional bicycles per train may be transported. When moving around the platforms and station premises in general, cyclists may not ride their bicycles or use the escalators, while they may use the lifts. They must enter the train by the last door. People carrying bicycles (folding or not) must,inter alia, keep them close and make sure that other passengers are not injured or disturbed. For more information, click here.



(Decision no.οικ. Α27733/2213, Article 4; Government Gazette 1181, Second Series / 19.6.2015)

The carriage of small pets by road and track-based modes of transport is permitted, under the responsibility of the passenger and at the discretion of the driver or other authorised staff, depending on the capacity of the vehicle/train and passenger safety (with the exception of assistance dogs), provided that certain requirements are met. By way of example: Pets must be placed in secure closed carrying cages, measuring up to 70 x 40 x 50 cm for regular urban services. They must be accompanied by their owner. In particular, trained guide dogs for blind persons and assistance dogs for people with disabilities, as well as dogs being trained as guide or assistance dogs, shall be transported on the basis of legislation without a carrying cage and without a muzzle, provided that they have a leash, regardless of their size. The user or trainer of guide or assistance dogs must hold the statutory documents. For more information, click here.