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INFORMATION

Payment of Fines

Passengers are notified that, because of extraordinary coronavirus containment measures and to ensure the health of all persons, fines imposed may be paid only in Alpha Bank branches, account no.  IBAN: GR 3601401100110002320004892 of Urban Rail Transport SA.

ATTENTION:
The deposit slip must state the infringement series and number and the full name of the infringing passenger.

Objections

Objections (Requests for cancellation / fine reduction) are submitted through gov.gr. To submit your objection please click here.

IMPORTANT NOTE:  The above process is ONLY for persons who have a Greek VAT number and a Taxisnet account.   Persons who don’t have a Greek VAT number should contact the Fines office via the email address fines@stasy.gr, enclosing the necessary supporting documents for the cancellation of the fine.

 

USEFUL INFORMATION ON SUBMITTING THE APPLICATION

 You have the right to submit a request for cancellation / reduction of an imposed fine within the first sixty (60) calendar days from the day after it was imposed.

  • The request is examined and answered in accordance with the applicable Legislation and the instructions of the Athens Urban Transport Organization (OASA), at the time of the imposition of the fine.
  • To submit your request, it is necessary to attach the corresponding files in pdf or jpg
  • Attach the files related to your request. g. if you forgot your Academic ID you can attach it to the corresponding field (No. 2).
  • The first two files concern the Personalized ATHENA CARD and the Partial Exemption Slip respectively. For the next two files (No. 3 and No. 4) you should provide their description.
  • Make sure that the information in the attached files is clear and legible.
  • Make sure the documents you attach were valid on the date of the infringement e.g. the personalized card must contain a balance of days on the day of the infringement.

For any clarification related to an imposed fine, you can contact us using one of the following methods:

By phone at:
0030214 414 1352

(08:00 – 15:00)

Send your message to
fines@stasy.gr